KTV STORE POLICIES: (1) ID-holder must be over 16 years old, and will take full responsibility of all party members and bills - such as informing party members of store policies and any charges. (2) Customer is responsible for monitoring time-use and agrees to pay for the full duration. (3) Minimum room charge of 1 hour; prorated by the minute after. The time-meter will continue to run until the microphones are returned. (4) No smoking. No Vaping. NO DRUGS! Violators will be reported to the police and asked to leave. (5) We are not responsible for any lost or stolen items. We will charge for any damages & report to the police as necessary. (6) Outside food and drinks are not allowed. Birthday cakes are an exception. We reserve the right to confiscate any food or beverages not provided by our establishment. There will be an inconvenience FEE for any outside beverages EQUAL TO OUR SELLING price - minimum charge of $150 for any beverages found not listed in our inventory. (7) Our corkage fee for wine and champagne is $25/bottle. There is a convenience fee of $10/pizza. (8) All room rates & bills have a 18% cleaning fee . Gratuity is not included. (9) Additional cleaning fees will apply if necessary.
For current reservation policies and procedures, please continue to read the information listed on our booking site. You will also receive a confirmation email with important information regarding your reservation.
You must agree to pay for any cancellation fees as outlined in our booking policies. The fee will be applied to any reservations cancelled within the cancellation window, and have not checked in by their reserved time. This fee is non-negotiable.
If you have any difficulty with our reservation system and need assistance, please call us at 925-361-7473 during regular business hours. You may also email us at dublinktv@yahoo.com, and we will do our best to respond within 72 hours.
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Thurday: 6pm-2am
Friday: 6pm-2am
Saturday: 6pm-2am
Sunday: 6pm-12am
Heartbeat KTV Karaoke Lounge
4288 Dublin Blvd Suite 210
Dublin, CA 94568
Phone: +1 925 3617473 +1 925 3617473
E-mail: contact@heartbeatktv.com
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